Abstract:
Emotional intelligence refers to the ability to recognize emotions and their relationships, understand their meanings, and use this understanding to solve problems. Emotional intelligence involves the capacity to comprehend emotions, assimilate emotions related to feelings, understand the knowledge of those emotions, and manage them effectively. Even before the term “emotional intelligence” came into use, researchers measured related concepts such as social skills, interpersonal competence, psychological maturity, and emotional awareness to examine the dimensions of emotional intelligence.
Since 1978, educators in schools have been teaching the fundamentals of emotional intelligence, which include the development of self-knowledge curriculum and instruction in classes like “social development,” “social and emotional education,” and “personal intelligence,” with the aim of enhancing social and emotional competence (Goleman, 1995). Social-scientific studies have also begun to reveal the connection of emotional intelligence with other outcomes, such as leadership (Ashforth & Humphrey, 1995), group performance, individual performance, interpersonal/social exchange, change management, and performance evaluation (Goleman, 1995).
