00352nam a2200109Ia 4500008004100000020001800041082001500059100001500074245010200089260003800191300001300229190710s9999    xx            000 0 und d  a81-203-3323-9  a658.45 P97  aPushp Lata 0aCommunicate or collapse : a handbook of effective public sopeking group discussions and intervies  aDelhibPHI Learning Limitedc2014  axiii,290