00336nam a2200109Ia 4500008004100000020001800041082001500059100001700074245008100091260004600172300000800218190710s9999    xx            000 0 und d  a81-7649-549-2  a371.42 L77  aLloyd, Sam R 0aDeveloping positive assertiveness : practical techniques for personal sucess  aNew DelhibViva Books Private Limitc2004  a108