00325nam a2200109Ia 4500008004100000020001800041082001500059100001900074245007400093260004000167300000800207190710s9999    xx            000 0 und d  a81-7544-077-5  a658.1 W139  aWakhlu, Bharat 0aTotal quality : excellence through organization - wide transformation  aNew DelhibWheeler Publishingc1994  a272